Information We Collect

We collect information to provide better financial education services and help you build stronger financial discipline. This includes data you provide directly and information gathered through your use of our platform.

How We Use Your Information

Your information helps us deliver quality financial education and maintain our platform. We process your data for specific, legitimate purposes that benefit your learning experience.

• Delivering educational content and tracking your learning progress
• Sending course updates, new content notifications, and educational newsletters
• Providing customer support and responding to your inquiries
• Improving our courses based on user feedback and learning analytics
• Ensuring platform security and preventing fraudulent activities
• Complying with legal requirements under Bulgarian and EU regulations

Legal Basis for Processing

Under Bulgarian Personal Data Protection Act and GDPR, we process your personal data based on:

Legitimate Interest

We process your data to improve our educational services, analyze learning patterns, and enhance user experience. This helps us create better financial education content.

Contractual Necessity

When you enroll in our courses, we need your information to provide the educational services you've requested and track your progress.

Consent

For marketing communications and optional features, we rely on your explicit consent, which you can withdraw at any time.

Your Rights

Under Bulgarian and EU data protection laws, you have several rights regarding your personal information:

To exercise these rights, contact us at [email protected]. We respond to all requests within 30 days and may need to verify your identity for security purposes.

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

Our platform uses SSL encryption, secure servers, and regular security updates. Access to personal data is restricted to authorized personnel only.

Organizational Measures

Staff receive data protection training, and we maintain strict access controls. Regular audits ensure compliance with security protocols.

Incident Response

In case of a data breach, we'll notify relevant authorities within 72 hours and inform affected users promptly, as required by Bulgarian law.

Data Retention

We keep your information only as long as necessary for educational purposes and legal compliance:

• Active accounts: Data retained while your account remains active
• Inactive accounts: Personal data deleted after 3 years of inactivity
• Learning records: Course completion data kept for 7 years for certification purposes
• Communication records: Support tickets and correspondence kept for 2 years
• Legal requirements: Some data may be retained longer to comply with Bulgarian tax and business laws

Third-Party Services

We work with trusted partners to deliver our educational services, each bound by strict data protection agreements.

Educational Tools

Learning management systems and assessment tools process your educational data under our direct supervision and data processing agreements.

Communication Providers

Email service providers help us send course updates and support messages. They process your email address and communication preferences only.

Analytics Services

We use privacy-focused analytics to understand how users interact with our platform, helping us improve the learning experience.

We never sell your personal information to third parties or share it for purposes unrelated to your financial education.

International Transfers

Your data is primarily processed within the European Union. When we use services outside the EU, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by EU authorities
• Certification schemes that meet EU data protection standards

Cookies and Tracking

Our website uses essential cookies to function properly and optional cookies to enhance your experience.

Essential Cookies

These cookies are necessary for basic website functionality, including login sessions and security features. They cannot be disabled.

Analytics Cookies

Help us understand how visitors use our site to improve navigation and content. You can opt out through your browser settings.

We don't use advertising cookies or cross-site tracking. Our cookie policy provides detailed information about all cookies we use.